I write very few reviews if any at all, but I do have to mention when Keith walked thru the door of my business, I did not want anything to do with him all I knew was here is someone else trying to make me change processing companies. I have heard all the pitches from so many people, after thirteen years in this business it was so robotic I can tell it was from a script. Keith, however, was a different story. His character and way of being automatically made me listen to him, very personable, and I really knew Keith was honest and knew his company well. We connected and became friends oh and yes I changed companies. He continued to keep in touch often and always asked if I needed anything and he can always answer my questions. I have even called him at eleven o`clock at night, not only did He answer, but he fixed the problems I was having. I was sorry to see him leave the company, but I also know when he decided to go on his own I would support Keith.
Keith is the most scrupulous honest person I have ever done business with. He has become a true friend through our business relationship.
I had the pleasure of working with Keith in his previous capacity as our Heartland Relationship Manager, and he consistently provided us with exceptional, superlative service & attention. Not only was he responsive to our every query, he often anticipated our questions, concerns and needs and reached out frequently to make sure that we continued to feel that Heartland was providing us with the service and value they had promised when we signed on. I would jump at the chance to work with Keith again in any capacity, and I would enthusiastically recommend working with him to absolutely anyone who is considering doing so.